At VTV Sawmill, we are committed to delivering your order in a timely and efficient manner. Please review the following shipping policy for important information regarding our shipping process.

Orders are processed within 7 business days after payment is received. Custom or made-to-order items may take longer to process. Please check the product description for specific processing times.

Shipping rates are calculated at checkout based on the weight, size, and destination of the order. Delivery times vary depending on your location and chosen shipping method. Estimated delivery times are provided at checkout. Please note that these are estimates and may be affected by factors beyond our control.

We currently ship within The United States of America. If you have a special shipping request, please contact us at vtvsawmill@gmail.com before placing your order.

Once your order is shipped, you will receive a tracking number by email to monitor the status of your shipment.

If your item arrives damaged or is lost in transit, please contact us within 30 days at vtvsawmill@gmail.com. We will work with the shipping carrier to resolve the issue.

VTV Sawmill reserves the right to change this Shipping Policy at any time. Please check back periodically for updates.

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